Trainer Resources

Below are the major resources at your disposal as a trainer

  • Mostly used to train new Team Members, Trello has detail checklists on the basics of each position in the restaurant.

    Trello tracks progress to inform other Trainers and Leaders of New Hire progression throughout training

  • As Chick-fil-A’s internal training platform, Pathway 2.0 has detailed information on practically every procedure or task.

    Pathway courses are assigned to new hires and also used to remind Trainers and Leaders of the expectations for Chick-fil-A Restaurants

    This is the iOS version

    This is the Android version

  • VSBL is a multipurpose app is used in every level of the restaurant giving visibility to shift setups, various checklists, infractions/recognitions, and even training.

    Although Trello is currently used to train New Hires, VSBL can be used to implement new processes as well as report on procedures that current Team Members are failing to adhere to